Templates
15.1 Template Library Overview
[IMAGE PLACEHOLDER: Template Library showing multiple available templates]
The Template Library provides pre-built automation flows that users can install and customize instead of starting from scratch.
Templates are designed to:
- Accelerate setup
- Demonstrate best practices
- Reduce beginner mistakes
- Cover common automation scenarios
Templates are starting points, not locked solutions.
[IMAGE PLACEHOLDER: Template preview panel with description and use case]
Go to: 2.1 Flow Builder Overview
Related guide: 14.1 Canned Messages Overview
15.2 Installing & Customizing Templates
انتخاب تمپلیت:
برای دیدن لیست تمپلیتها به منوی تمپلیت در برنامه یا به لینک زیر مراجعه کنید. در لینک زیر تمپلیتها با دسته بندی مرتب و منظم تری قرار داده شده و کلا اونجا راحتتر میتونید انتخاب کنید.
[IMAGE PLACEHOLDER: “Install Template” button and confirmation dialog]
Installing a template
When you install a template:
- A copy of the template is added to your Flows list
- The original template remains unchanged
- You gain full control over the copied flow
Important:
- Templates are not live immediately
- Installed templates start in Draft mode
[IMAGE PLACEHOLDER: Installed template shown as Draft in Flow list]
Related guide: 2.4 Draft vs Published Flows
What happens after installation
Once installed, you should:
- Review the entire flow
- Replace placeholder text
- Connect it to your own triggers
- Adjust tags and fields
- Verify Instagram messaging compliance
Never publish a template without reviewing it.
Customizing a template safely
[IMAGE PLACEHOLDER: Template flow opened in Flow Builder with editable nodes]
Recommended customization steps:
- Update Instagram messages
- Replace generic copy
- Match your brand tone
- Adjust CTAs
- Review Triggers
- Ensure triggers match your use case
- Avoid conflicts with existing flows
Related guide: 3.6 Trigger Priority & Conflict Handling
- Check Tags & Fields
- Rename tags if needed
- Confirm fields exist
- Avoid overwriting important data
Related guide: 11.2 Creating & Managing Tags
Related guide: 11.3 Creating & Managing Custom Fields
- Test before publishing
- Run the flow manually
- Trigger it with test comments or messages
- Confirm all paths work as expected
Related guide: 10.3 Manual Messages & Running Flows from Inbox
15.3 Template Best Practices
[IMAGE PLACEHOLDER: Example of customized template vs untouched template]
Templates are powerful, but misuse can cause automation issues.
Best practices for working with templates
1) Treat templates as blueprints
Templates show how, not what.
Always:
- Adapt logic to your business
- Adjust timing and messaging
- Remove unnecessary steps
2) Avoid publishing multiple templates blindly
Publishing many templates without review can lead to:
- Trigger conflicts
- Duplicate replies
- User confusion
Always check:
- Trigger overlap
- Tag logic
- Entry points
Related guide: 3.6 Trigger Priority & Conflict Handling
3) Use templates to learn structure
Templates are an excellent way to:
- Understand flow patterns
- Learn best practices
- Discover reusable logic
After installing a few templates, you should start building custom flows confidently.
Go to: 2.5 Flow Logic Best Practices
4) Keep templates updated over time
Once a template is customized and published:
- Review performance
- Update messaging when needed
- Adjust logic as Instagram rules change
Avoid “set and forget” automation.
Related guide: 17.1 Instagram Automation Rules
See more in: 18.1 Common Issues & Fixes
Common mistakes to avoid
- Publishing templates without editing
- Leaving placeholder text unchanged
- Ignoring tag and field naming conflicts
- Using templates as final solutions
Templates should save time, not create hidden problems.
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