Data Retention & Deletion Policy
1. Data We Collect
We collect and process the following types of data:
- Account information (name, email, profile picture)
- Usage data and analytics
- App-specific data and preferences
- Communication history
2. Data Retention Periods
We retain your data for the following periods:
- Active account data: Until account deletion
- Inactive account data: 12 months after last activity
- Analytics data: 24 months
- Backup data: 30 days after deletion
3. How to Delete Your Data
You can request data deletion through the following methods:
- Through the app settings menu
- By emailing privacy@appturbo.com
- By submitting a request through our support portal
Upon receiving your request, we will:
- Verify your identity
- Process your deletion request within 30 days
- Send you a confirmation email
- Maintain a record of the deletion for legal compliance
4. Data Deletion Process
Our data deletion process includes:
- Removal from active databases
- Deletion from backup systems
- Removal from third-party services
- Confirmation of complete deletion
5. Exceptions to Deletion
We may retain certain data if required by:
- Legal obligations
- Regulatory requirements
- Legitimate business interests
- Dispute resolution
6. Contact Information
For any questions about data retention or deletion, please contact us at:
Email: privacy@appturbo.com
Last updated: 4/3/2025