Past Incidents

A chronological list of past incidents and their resolutions.

API Service Degradation

Date: 2024-03-15Status: resolvedImpact: minor

Temporary slowdown in API response times affecting lead management features.

Resolution: Identified and fixed network congestion issue in our API gateway.

Database Maintenance

Date: 2024-03-10Status: completedImpact: none

Scheduled maintenance to improve database performance and reliability.

Resolution: Successfully completed database optimization and index updates.

File Storage Service Interruption

Date: 2024-03-05Status: resolvedImpact: major

Temporary interruption in file upload and storage services.

Resolution: Fixed storage service configuration and restored normal operations.